687 bed Privacy Policy

1. Introduction and Scope

687 bed (referred to as "we", "us", or "the platform") is an online gaming and sports betting service operated for adult users in Bangladesh. This privacy policy explains what information we collect when you use our website, open an account, make a deposit or withdrawal, or contact us — and what we do with that information.

This policy should be read together with our Terms and Conditions. Both documents together form the legal basis of the relationship between you and 687 bed. By using this site, you are considered to have consented to the collection and use of information as described in this privacy policy.

This platform is for persons aged 21 or above only. We do not knowingly collect information from minors. If a minor has registered by mistake, the relevant account will be closed and all associated data deleted as soon as this comes to our attention.

2. Information We Collect

687 bed collects your information from various sources. The types of information collected are described in detail below.

2.1 Information Provided at Registration

Information you provide when creating an account:

• Full name and date of birth
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID card or passport details for identity verification

2.2 Transaction Information

For deposits and withdrawals — processed through bKash, Nagad, Rocket, or Upay — we record the transaction amount, time, and payment reference number. We never store your mobile banking PIN or password.

2.3 Automatically Collected Information

Some information is collected automatically while you use the site:

• IP address and device identifier
• Browser type and operating system
• Pages visited, session duration, and navigation path
• Data collected from cookies and similar tracking technologies

2.4 Information from Communications

If you contact our support team via live chat or email, details of that conversation may be recorded for service improvement and issue resolution purposes.

3. How We Use Your Information

687 bed uses the information collected for the following specific purposes:

• Creating accounts, verifying identity, and ensuring secure login
• Processing deposits, withdrawals, and bonuses
• Preventing fraud, money laundering, and unauthorised activity
• Providing customer support and resolving complaints
• Improving the platform's technical services and user experience
• Fulfilling legal or regulatory obligations
• Identifying risky behaviour under our responsible gaming policy — read our Responsible Gaming Guide to learn more.

Your information is never sold to third parties. Only contracted service providers who work with us (such as payment processors or server hosting companies) are given access to the minimum necessary information, and they are required to adhere to our privacy standards.

4. Cookies and Tracking Technologies

Our website uses cookies. Cookies are small text files stored in your browser that help improve how the site functions.

4.1 Essential Cookies

These cookies are essential for the site's core functions — such as maintaining login sessions, storing security tokens, and remembering language preferences. Disabling them will affect how the site works.

4.2 Analytical Cookies

These cookies help us understand how users navigate the site. The data collected is aggregated and not personally identifiable. These cookies can be turned off from your browser settings.

4.3 Cookie Controls

You can delete or disable cookies at any time from your browser settings. However, disabling essential cookies may limit certain features. A cookie notice is shown when you first visit the site.

5. Data Security Measures

687 bed applies industry-standard technical and administrative measures to keep your personal information secure.

• SSL Encryption: All data transmitted between your browser and our servers is encrypted using SSL technology.
• Password Hashing: Your password is never stored as plain text — a strong cryptographic hash is used.
• Access Controls: Only authorised staff can access your information, and only in specific circumstances.
• Security Audits: Our systems are assessed for security on a regular basis.
• OTP Verification: Mobile OTP verification is required for sensitive actions (such as changing a password or making a withdrawal).

Transmitting data over the internet is not entirely without risk. We make every effort to ensure security, but no one can guarantee complete data security. If unauthorised access or a data breach occurs, we will notify affected users in a timely manner.

6. Data Retention Period

687 bed retains your personal information for as long as it is needed to provide services or to meet legal obligations.

• Active Accounts: All information is retained for as long as the account remains active.
• After Account Closure: Certain information may be retained for up to five years for legal requirements and fraud prevention.
• Transaction Records: Financial transaction details are retained for a minimum of five years.
• Communication Records: Support conversations are retained for up to two years after the issue is resolved.

Once the specified retention period ends, data is securely deleted or anonymised in a way that makes it impossible to identify you.

7. Sharing Information with Third Parties

We do not sell, rent, or transfer your personal information to others for commercial purposes. Information is shared only in the limited circumstances below:

7.1 Service Providers

Trusted third parties handle services such as payment processing (bKash, Nagad, Rocket, Upay), server hosting, and fraud detection. They receive only the minimum information needed for their work and are contractually bound to keep it confidential.

7.2 Legal Obligations

Information may be provided in response to a court order or a lawful request from a legal authority. The law's requirements are followed in all such cases.

7.3 Business Restructuring

In the event of a change of business ownership or a merger, user information may be transferred to the new owner, but the terms of this policy will continue to apply.

8. User Rights

As a 687 bed user, you have the following rights regarding your own information:

• Access: You may request to know what information we hold about you.
• Correction: You may request that incorrect or incomplete information be corrected.
• Deletion: In certain circumstances (such as after closing your account), you may request that your information be deleted, except for what must be retained under legal obligations.
• Withdrawal: You may withdraw consent given for marketing communications at any time.
• Complaints: If you have a complaint about how your information is handled, contact us directly.

To exercise these rights, contact us via your registered email or live chat. We will respond within a reasonable time after receiving your request.

9. Marketing Communications

If you give consent at registration or afterwards, 687 bed may send information about bonus offers, promotions, and platform updates via SMS or email. Each marketing message includes an option to unsubscribe.

If you do not want marketing communications, you can cancel your subscription from your account settings or by informing the support team. Stopping marketing messages will not affect essential service communications (such as transaction confirmations or security alerts).

10. Policy Changes

687 bed may update this privacy policy as needed. For significant changes, advance notice will be sent to your registered mobile number or email. Continued use of the site after a change is considered acceptance of the new policy. For this reason, it is advisable to check this page regularly.

Visit our About Us page to learn general information about the platform. Our FAQ section is also useful for answers to common questions.

11. Contact

For any questions, requests, or complaints relating to this privacy policy, contact us using the methods below. Our support team is available seven days a week, around the clock, in both Bengali and English.